Ohio Statewide Automated Child Welfare Information System (SACWIS)

Challenge

Federal and State mandates required Ohio to implement significant improvements in its child welfare system. Today’s family centered, outcome-based practices call for State agencies to share information and promote collaboration. These public program demands combined with increased strain on the State’s already limited resources resulted in a critical need to integrate child protection services. A new system was needed that would provide timely and consistent information to all State workers as they strive to support and improve the safety, permanency, and well-being of children and families.

Many of Ohio’s 88 counties employed different approaches in managing computerized case management information. The requirements and effort needed to transition from a county’s current environment to the integrated Statewide Automated Child Welfare Information System (SACWIS) implementation were large.

Solution

Applying Engility’s proven business transformation methods and practices, Engility delivered a SACWIS solution that provided Ohio with the benefits of custom development without the risks and longer timelines normally associated with large-scale development. Our solution features the reuse of existing best-of-breed operational SACWIS functional, data, and workflow models to generate the executable code. Leveraging our proven Iterative Development Methodology (IDM), Engility’s SACWIS solution adheres to Software Engineering Institute (SEI) Capability Maturity Model (CMM) Level 3 industry best practices and implements a model-driven architecture approach through the Rational Unified Process (RUP) and Compuware OptimalJ tools.

Our methods ensured that county children’s services agencies across the State were actively involved with the SACWIS design and user acceptance testing. System workflow directly mirrors Ohio’s revised business processes. One-time data entry populates system views and is used to compile documents and reports needed to support case activities and program accountability and management statistics. System alerts and ticklers keep workers and supervisors abreast of the activities associated with each case.

Following Engility’s rapid 2-year development effort, which included several functional enhancements to the original scope, in August 2006, the program began Pilot Operations in Muskingum County. Rollout to the remaining 87 counties was completed in mid-2007.

Benefits/Achievements

  • Supports ongoing funding, policy, organizational, and legislative changes by operating in a model-based, service-oriented environment that is flexible, extensible, and based on industry and State architectural standards.
  • The most capable Web-based statewide child welfare system in use today—effectively supports cases from intake to closure and will be accessible to workers anywhere there is Internet access.
  • Access to information across county lines will help local and State administrators make informed decisions about the services provided to families.
  • Offers a reusable model-based case management framework that can be used for other case management needs (e.g., adult protection, child care, juvenile justice) in any State.